Privacy Policy

ExamPrep Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services for banking exam preparation including IBPS, SBI, RBI Grade B, SSC, and RRB Railways.

By using our services, you consent to the data practices described in this policy. If you have any questions about this Privacy Policy, please contact us at pdfmocktests@gmail.com

2.1 Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Date of birth and educational background
• Exam preferences and study goals
• Payment information for premium services
• Profile information and preferences

2.2 Usage Information

We automatically collect information about your use of our services:

• Device information (type, operating system, browser)
• IP address and location data
• Pages visited and time spent on our platform
• Study progress and performance data
• Search queries and content interactions

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

We use your information to:

• Provide and maintain our exam preparation services
• Process payments and manage subscriptions
• Personalize your learning experience
• Send educational content and exam updates
• Analyze usage patterns to improve our services
• Communicate with you about your account and services
• Provide customer support and respond to inquiries
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who assist us in operating our platform, processing payments, or providing customer support.

4.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights and safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4.4 Consent

We may share information with your explicit consent for specific purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Secure payment processing systems

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

• Account information: Until account deletion or 3 years of inactivity
• Payment information: As required by financial regulations
• Usage data: Up to 2 years for analytics purposes
• Communication records: Up to 3 years for customer support

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

To exercise these rights, please contact us at pdfmocktests@gmail.comor call +91 9019907080

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at pdfmocktests@gmail.com or call +91 9019907080

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.